First, visit the Branch app and lock your card instantly. This will prevent further charges on your account.
Next, reorder your card directly through the app by clicking the Reorder Card option, or call our 24/7 support line using the phone number on the back of your card.
To report you cards as lost/stolen through the app:
Go to the Wallet tab
Click Wallet Settings
Click the switch next to Lock Card so that it turns blue.
Click Reorder Card and select the reason why. Once you have completed this process, your old card will automatically be deactivated and a new one will be on its way to your shipping address on file.