When unexpected issues like a flat tire, car accident, or the vehicle not starting, arise during your FRAYT match, it is essential to act promptly to minimize the impact on the match and ensure proper communication. Here is a comprehensive guide on what to do in such scenarios.

Car issues can occur at any time, whether during a pickup or in the middle of a Frayt match. FRAYT offers users tools and support options to effectively manage this situation, allowing matches to be canceled or altered if necessary.

If you are unable to proceed with a match due to a car issues, you can cancel it directly within the FRAYT app:

If the situation requires additional assistance or involves a Frayt match you are not able to quit, contact FRAYT’s support team directly. They can help coordinate the cancellation if you are unable to manage it through the app.

If the car issue occurs specifically at the pickup stage and prevents you from continuing with the match, you will need to be removed from it. Use the app tools or contact support for further assistance.

Although supporting drivers in situations of having car issues is part of FRAYT’s service, ensure to minimize frequent disruptions as they could impact your reliability metrics as a driver. Always use the official channels provided to handle your match responsibly.

By following these steps, drivers can swiftly and responsibly address car issues during FRAYT matches, ensuring minimal disruption and clear communication throughout.